Warranty

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All Sigma Controls, Inc. products are warranted to be free from defective materials and workmanship for one (1) year from date of shipment. Sigma reserves the right to repair or replace at its option any product found to be defective. In no event shall Sigma Controls, Inc. be liable for any consequential, incidental, or special damages and the limit of its liability shall not exceed the purchase price of the supplied equipment.

*****IMPORTANT*****

SENSORS AND CABLE THAT HAVE BEEN USED IN WASTE WATER OR HAZARDOUS LIQUIDS MUST BE THOROUGHLY CLEANED BEFORE RETURNING. UNITS RETURNED UNCLEANED WILL BE CONSIDERED UNREPAIRABLE AND RETURNED TO SENDER OR DISCARDED. NOTE: DO NOT SUBMERGE UNITS FOR CLEANING WITH CABLE CUT OR REMOVED. THIS WILL ALLOW CLEANING FLUID TO ENTER HOUSING, DAMAGING ELECTRONICS AND VOIDING THE WARRANTY.
 

Return For Repair Policy (Warranty/Non-Warranty Repair)

Return status can be determined upon factory inspection of returned equipment.

A completed Return Authorization form must accompany all items returned for repair.

Repairs will be evaluated as quickly as possible. Cost for non-warranty repairs will be provided before repairs are initiated and repairs will be completed only after approval by customer.

 

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